Father and Son Choose Minster Bank for Stellar Customer Service

Greg Elshoff and his father Mack choose Minster Bank for customer service.

Minster Bank has been the Elshoff family’s bank of choice for over 50 years, and for good reason. Whether it’s checking, savings or refinancing, both father Mack and son Greg know that Minster Bank will go above and beyond to deliver a high-quality customer experience every time.

Mack opened his first account with the St. Marys office in 1969 when he started working at Goodyear Tire & Rubber, and he’s been a loyal customer ever since. Mack Elshoff

“I’ve had several loans there already, and everybody’s been friendly and treated me really well,” he said. “I get answers right away, and they’re more than happy to help you.”

St. Marys Branch Manager Kathy Sampson has been Mack’s go-to banking professional for years, and he noted, “Kathy is wonderful! She’s really, really nice to work with.”

Positive Experiences over Multiple Generations

It’s no surprise that Mack passed on his affinity for Minster Bank to his son Greg, who has been just as satisfied with the ease of service and helpful advice. Greg Elshoff

Greg has also banked with Minster Bank for years and recently worked with Kathy at the St. Marys office to refinance his home. He especially appreciated how she walked him through the application process and even offered him advice to help minimize his closing costs.

In fact, Greg was so pleased with his experience in refinancing that he advised his father to do the same. Given Mack’s already-high opinion of Minster Bank, it didn’t take much convincing for him to follow suit.

“It’s just word of mouth, you know,” he said. “A lot of people like Minster Bank.”

Personal Banking

From checking and savings to loans, Minster Bank has personal banking solutions to suit all of your needs:

  • • Checking
  • • Savings & Money Market
  • • Certificates of Deposit
  • • Individual Retirement Accounts (IRAs)
  • • Health Savings Accounts
  • • Loans
  • • Credit Cards
  • • Online and Mobile Banking
  • • Identity Protection

Of course, Minster Bank’s first-class customer service comes built-in automatically with all of these options, and as a valued customer, you will always be our top priority.

Learn More About Personal Banking Services

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