Where Everybody Knows Your Name: Troy Salon & Day Spa and Minster Bank

Front of the Troy Salon & Day Spa building in Troy, Ohio.

Char Bruggeman has been running Troy Salon & Day Spa for almost 10 years, and she says Minster Bank’s personal service is what sets them apart and kept her with Minster Bank all these years.

“I love every one of them there,” she said. “When I walk in, it’s so homey because everybody calls you by your first name. They know you as soon as you walk in.”

A Business Banking Partnership

Troy Salon & Day Spa employees holding "Back in Business" sign after reopening from 2020 COVID shutdown.

Bruggeman owns Troy Salon & Day Spa in Troy, Ohio, and she visits Minster Bank’s Troy office for their services, utilizing the bank for her business and personal banking. Her relationship with Minster Bank began after Minster Bank had a party at the salon.

“I had an open house, and Minster Bank held a spa day for all of their female employees,” she said. “We just hit it off, and that’s where I ended up opening up my account.”

Bruggeman said she is going to start utilizing Minster Bank’s Remote Deposit Capture feature for businesses.

“I just learned that I can deposit checks, so I can do that without having to go into the lobby or for the drive-thru, so I will be utilizing that,” she said. “Right now, I just use them as my primary banking for my business.”

Minster Bank’s level of personal service is one of the main reasons she recommends them to others, even family, Bruggeman said.

“My daughter just opened up a business, and I was telling her she should go to Minster Bank also,” she said. “They’re just so friendly, easy to work with and you feel like you’re one of them when you walk in. I hope she takes my advice and opens up her account there, too.”

Small Business Services at Minster Bank

Whether you’re thinking about starting a business or looking to expand at your current location, Minster Bank offers a variety of business banking services to help your business thrive.

We can help simplify payroll and business checking with services like Paycor and ACH Origination. We also are here for you every step of the way, through a simple phone call or actively taking steps to protect your accounts from fraud.

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